Orders are prepared before they leave our fulfillment process.
Most Pawhaven orders are prepared for shipment within 3–5 business days. Processing time begins after order confirmation and payment authorization.
Shipping Policy
Clear delivery notes for calm shared homes.
Pawhaven prepares pet furniture orders with care so each piece can arrive ready for the room it will live in. Most orders are prepared for shipment within 3–5 business days after order confirmation.
3–5 business days processing
Order confirmation by email
Tracking when available
Room-ready pet furniture
Support for delivery questions
Careful order preparation
3–5 business days processing
Order confirmation by email
Tracking when available
Room-ready pet furniture
Support for delivery questions
Careful order preparation
We keep shipping information simple, practical, and easy to follow.
Transit times begin after shipment, not at checkout.
Delivery timing may vary by destination, carrier schedule, item size, peak periods, weather, or local service conditions.
What happens after you place an order.
Pawhaven orders move through a steady preparation process. You will receive order information by email, and tracking details will be shared when available for your shipment.
01
Order confirmation
After checkout, your order details are confirmed and prepared for processing.
02
Processing window
Most orders are prepared for shipment within 3–5 business days after confirmation.
03
Shipment handoff
When the order leaves the preparation stage, tracking details are shared when available.
04
Delivery support
If your shipment shows unusual delay or address trouble, contact Pawhaven for assistance.
Shipping Details
Helpful details before your Pawhaven piece arrives.
Pet furniture can vary in size and handling needs. Please review your order details, delivery address, and product page notes before checkout.
Address accuracy
Please enter a complete and accurate shipping address at checkout. Pawhaven is not responsible for delays caused by incorrect or incomplete delivery information.
Tracking updates
When tracking is available, it will be sent by email. Tracking activity may take time to update after the carrier receives shipment information.
Large item handling
Some pet furniture pieces may ship in larger packaging or require additional handling time due to size, weight, or carrier requirements.
Delivery conditions
Carrier timelines may be affected by peak seasons, weather, local service disruptions, or other conditions outside Pawhaven's control.
Order Support
Contact us when delivery details need attention.
If your order appears delayed, tracking has not updated, or delivery information needs review, reach out with your order number and the email used at checkout.
Processing estimate3–5 business days
TrackingShared when available
Support contactinfo@pawhaven.mom
Order detailsUse order number when contacting
Shipping questions for Pawhaven orders.
These notes cover the most common questions about processing, tracking, timing, addresses, and delivery support.
Most Pawhaven orders are prepared for shipment within 3–5 business days after order confirmation and payment authorization.
Tracking details are shared by email when available. It may take time for carrier tracking activity to appear after the shipment is created.
Contact Pawhaven as soon as possible. Address changes cannot be guaranteed once an order has entered processing or shipment preparation.
Check the tracking details first. If the status appears unusual or has not updated for an extended period, contact us with your order number.
Need help with a shipment?
Share your order number, checkout email, and any tracking details available. Pawhaven support can help review shipping questions, address concerns, delivery updates, and order timing.
Email
info@pawhaven.mom
Phone
3055114364
Address
1812 HAMMOCK BLVD Coconut Creek FL 33063