Account & Order
Contact and checkout details
We may collect information such as your name, email, phone number, shipping address, billing address, order details, and payment-related information needed to process pet furniture purchases.
Privacy Policy
Clear privacy notes for a calmer shopping experience.
Pawhaven respects the personal information you share while browsing, placing orders, contacting support, and choosing pet furniture for your home. This policy explains how information may be collected, used, protected, and managed.
Privacy focus
Clear use
Support path
Contact us
Information Ledger
What information may be collected when you use Pawhaven.
The information involved depends on how you interact with the site, such as browsing products, placing an order, asking a sizing question, or contacting support.
Support
Messages and request history
When you contact Pawhaven, we may keep details from your message, product questions, photos you provide, order numbers, and support notes needed to respond clearly.
Browsing
Website interaction details
We may collect technical information such as device type, browser information, pages viewed, referring pages, approximate location data, and site usage patterns.
Preferences
Marketing and communication choices
If you subscribe or opt into communications, we may use your provided contact information to send updates, product notes, care guidance, or promotional messages where permitted.
We use information to support orders, service, and a better store experience.
Pawhaven uses collected information to process orders, prepare shipping updates, answer product questions, improve the shopping experience, reduce fraud risk, and communicate when support is needed.
01
Order fulfillment
To confirm purchases, prepare shipments, provide updates, and manage order-related communication.
02
Customer support
To respond to sizing, materials, placement, care, shipping, return, and product questions.
03
Store improvement
To understand how visitors use the site and improve navigation, content, product pages, and service quality.
04
Security and compliance
To help detect misuse, prevent fraud, protect transactions, and meet applicable legal or operational requirements.
Request information review.
You may contact us to ask what personal information is associated with your order or support request, subject to verification and applicable rules.
Update inaccurate details.
If your contact information, shipping details, or support record needs correction, contact Pawhaven as soon as possible.
Manage communication preferences.
You may unsubscribe from marketing emails using the available unsubscribe option or contact us for support with communication preferences.
Ask about deletion where available.
You may request deletion of certain personal information, subject to order records, fraud prevention, legal, tax, and operational retention requirements.
Privacy questions for Pawhaven shoppers.
These notes explain how personal information supports ordering, delivery, support, communication, and site functionality.
Order information is used to confirm purchases, process payments, prepare shipping, provide support, manage returns, prevent fraud, and keep necessary records.
Yes. Cookies and similar tools may support cart functionality, checkout, security, analytics, performance, and communication preferences.
Contact Pawhaven as soon as possible if your contact details or shipping information need review. Some order changes may not be possible after processing begins.
Email info@pawhaven.mom with your name, order number if relevant, and the privacy question you would like us to review.
Need help with privacy or personal information?
Send your question with your name, checkout email, and order number if the request relates to an order. Pawhaven support can review privacy questions, contact details, communication preferences, and account-related concerns.
Email
info@pawhaven.mom
Phone
3055114364
Address
1812 HAMMOCK BLVD Coconut Creek FL 33063